How to book


HotLine: +84 915674679
My status   info@vietnamparagon.com
   My Status
HotLine: +84 979096812
My status   sales@paragoncruise.com
Language  en  vn

How to book

 

To make a booking with Vietnam paragon Travel Company simply follow the steps below
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 To make a booking with Vietnam Paragon Travelw Company simply follow the steps below:

 
Step 1: Select your hotel or your Tours
Once you select your hotel or your tours on our website please click on 'Booking' button which will lead you to our hotel booking form.
 
Step 2: Complete our form
Please fill all required information on our form. Click on 'Send' button on bottom of the page. If you wish to place another tours or hotel, please complete step 1 and 2 separately.
 
Step 3: Confirm your hotel or Tours
Once sending your booking form to us, you will immediately receive our email with details of your booking.
We will then process to check your chosen hotel's or tours availability and confirm you the hotel's or tours status within 12 hours except on Saturday and Sunday.
If your chosen hotel or tours is available, we will send you an email with all details of promotion ( if any ), booking's details, cost, payment mode and deadlines.
If your chosen hotel or tours is NOT available then we will try to suggest an alternative hotel or other solutions for you to consider.
 
Step 4: Payment
Once you decide to go ahead with your booking, please submit your payment to us. For online payment, we normally send our secured payment link on step 3 for you in order to save your time on contacting us. We don't require your credit card's details from the beginning as security purpose.
 
Step 5. Card type selection:
To make the payment, you will input the following card information:
Card Number
Expiry Date
Security Code – CVV, CVC
Billing address (Card holder’s address which has been registered with the Issuer Bank)
Online payment password (If you have enrolled 3D- Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card ).
 
Step 6. Transaction Result
You will be asked to wait for some seconds for the transaction result from OnePAY payment gateway. Then, we will send you an email to inform you the Order status and the transaction result.
 
Step 7: Get your service voucher
Once your payment have been authorized by our bank, we will issue our service voucher by email. Please print them out then presented upon check-in.
 
See our Easy & Secured Payment Methods
Payment to Buy Sales Company is totally secured and confidential. We currently accept following payment methods:
 
1, OnePay
Great way to send money online with reputable merchant (onepay.vn) within few clicks and totally safe and fast. All transactions will be paid by Paypal Info@vietnamparagon.com
 
2, Bank transfer
Contact our sales department for details of bank account. We recommend you this option for bigger transaction.
 
3, Western Union
Contact our sales for details of this payment method.
 
4, Cash
Applied only for customers who are already in Hanoi or Ho Chi Minh City. Great way to cut off bank fees.
 
5,
 Cancellation, Refund of Unused services will be charged as follow:
-        More than 35 days prior to trip departure. No charge.
-        30-35 days before arrival: 10% charge
-        15-29 days before arrival: 40% charge
-        7-14 days before arrival: 60% charge
-        Within 7 days before arrival: 100% charge
 
6, Children discount:
-        Under 2 years: Free of Charge
-        From 2 to 5 years old: 50% of adult's fare
-        From 6 to 12 years: 100% of adult's fare.
 
If you have any questions regarding our services or need more information please see our FAQs or contact us at  info@vietnamparagon.com or 
Tel : +84-4-38285656 Fax: Fax :+84-4-39287555 Hotline: +84915674679 during our office hours
Our reservations department operates from 7h00am to 9h00pm everyday (GMT + 07:00 time), 7 days a week and we will be happy to assist you
 
Thanks for supporting our company  

Payment by Bank Transfer to our banks 
(Applied in both case you are in/ not in Vietnam)
Except for cash payment, bank fee charge may apply (any bank charge must be borne by customers). Our bank account details are as follows: 

 

Support online

HotLine: +84 915674679
My status   info@vietnamparagon.com
   My Status
HotLine: +84 979096812
My status   sales@paragoncruise.com

Vietnam Paragon Travel
Office : 3rd Floor, No 30 Ly Thai To St, Hoan Kiem Dist, Hanoi, Vietnam
Tel : +84-4-38285656
Fax : +84-4-39287555
Hotline : +84 915674 679
Email : info@vietnamparagon.com – vietnamparagon@gmail.com
Website : www.vietnamparagon.com        

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